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GDPR

Latitude is built with European data protection expectations in mind. Hosted Latitude stores and processes customer data and runs Latitude-managed inference in AWS eu-central-1 in Frankfurt, Germany. SDK and internal safeguards reduce PII exposure in telemetry. Latitude’s GDPR readiness review is in progress and is expected to be completed by the end of May 2026.
GDPR is a regulatory framework, not a point-in-time certification like ISO 27001 or a SOC II audit report. Latitude’s GDPR work covers documentation, operational practices, data handling, and customer-facing process readiness.

Status

AreaStatus
GDPR readiness reviewIn progress
Expected completionEnd of May 2026

Data protection approach

Latitude’s GDPR readiness work centers on:
  • AWS eu-central-1 boundary for hosted customer data and Latitude-managed inference
  • organization and project scoping for customer data
  • SDK redaction for common security-sensitive fields
  • configurable redaction for customer-specific PII patterns
  • internal controls that minimize unnecessary sensitive-data exposure
See Data protection and PII redaction for the technical controls available today.

Customer responsibilities

Customers control what telemetry they send to Latitude. To support GDPR-aligned usage, customers should:
  • avoid sending unnecessary personal data in prompts, tool outputs, metadata, or annotations
  • configure custom redaction for application-specific PII
  • scope agents and products into separate projects when their data should not mix
  • maintain an internal legal basis and retention policy for the telemetry they collect

Availability

GDPR documentation and process details will be updated as the readiness review is completed.