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Documentation Index

Fetch the complete documentation index at: https://docs.latitude.so/llms.txt

Use this file to discover all available pages before exploring further.

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Data protection

Hosted Latitude is designed for teams that need AI observability while keeping production agent data within a defined European region. It stores and processes customer data and runs Latitude-managed inference in AWS eu-central-1 in Frankfurt, Germany. This covers data Latitude receives or creates while operating the platform, including traces, spans, sessions, annotations, scores, issues, evaluations, search indexes, and related metadata.

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European data and inference boundary

Latitude-managed inference includes the internal model calls that power product workflows such as:
  • issue discovery and clustering
  • issue names and descriptions
  • flagger review for supported failure categories
  • evaluation generation and alignment workflows
  • search, scoring, and reliability analysis
Your application can call any model provider you choose. This boundary applies only to hosted Latitude and its managed inference.

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Tenant and project boundaries

Latitude scopes data by organization and project:
  • Organizations are the top-level access boundary.
  • Projects scope traces, search, scores, issues, evaluations, and related workflows.
  • Issue detection runs within a project, so teams can keep unrelated agents separate by routing them to separate projects.
See Group traces by project for recommended project scoping patterns.

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Data minimization

Latitude reduces sensitive-data exposure throughout the telemetry pipeline:
  • SDKs redact common security-sensitive attributes before export by default.
  • Customers can configure additional SDK redaction patterns for application-specific PII.
  • Internal systems avoid exposing raw payloads when summaries, derived labels, scores, or references are enough.
  • Customer-facing workflows use scoped project data instead of broad organization-wide processing.
See PII redaction for implementation details and examples.

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Compliance status

SOC II and ISO 27001 audit work, and GDPR readiness review, are in progress and expected to be completed by the end of May 2026. Until then, Latitude does not claim a completed SOC II report, ISO 27001 certification, or finalized GDPR compliance review.