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The Slack integration sends Latitude notifications to channels in your Slack workspace. Use it to route incidents and other team-level updates where your team already triages work.

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Connect Slack

  1. In Latitude, open a project and go to Settings → Integrations.
  2. Find Slack and click Connect.
  3. Review the Slack install screen and choose the workspace Latitude should notify.
  4. Approve the installation.
  5. After Slack redirects back to Latitude, configure notification routes for the channels that should receive updates.
Latitude connects one Slack workspace per organization. If Slack reports that the workspace is already connected to another Latitude organization, disconnect it there before installing it again.

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Configure notification routes

After Slack is connected, the integration card shows a Notifications section. Each notification group can be routed to a Slack channel.
  • Choose a channel for each notification group you want Slack to receive.
  • Leave a notification group unconfigured to keep those notifications out of Slack.
  • Update routes any time from Settings → Integrations.
Latitude sends Slack notifications at the organization level. Slack routing is independent from each user’s in-app and email preferences.

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Reconnect or disconnect

Slack tokens can expire or be revoked from Slack. If Latitude cannot refresh the token, the integration shows Slack connection expired. Click Reconnect and approve the Slack installation again to restore delivery. To stop Slack delivery, click Disconnect on the Slack integration card. Disconnecting revokes the bot token, stops all Slack notifications for the workspace, and resets channel routing if you reconnect later.

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Troubleshooting

  • No channels appear: confirm the Slack install completed and that the Latitude Slack app can access the workspace.
  • Notifications are not posted: verify the notification group has a channel route configured.
  • Connection expired: reconnect Slack from the integration card.
  • Workspace already connected: disconnect the Slack workspace from the other Latitude organization before reconnecting it here.